Introducing e-Concierge
For Property Management

e-Concierge is a dedicated web portal for your property management company allowing for a two-way communication with the residents of all your properties – all from the same web site.

Residents enter the site from a secure login that directs them to their particular building. Once on the site, they can see the most up-to-date information from news and announcements to legal documents. They can also share information with property management including maintenance requests, questions or submit other reports.

Your paid subscription includes hosting, domain name and site maintenance. A special administrator login gives you direct online access to the back end of your site. There you can upload documents, edit text or make any changes you need.

Features

Secure Login In

Residents and property managers enter the site through a private and secure gateway that directs them to the appropriate page for their building.

Personalized Home Page

Each logged-in resident will be greeted with a welcome message displaying their own name, giving a nice personal touch.
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Digital Signatures

A signature field can be added to any form or document if required. Mobile users can also sign with built in touch device support.
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Documents

Upload any number of important documents including legal notices, building by-laws and board meetings to be printed or downloaded by residents.

Maintenance Form

This feature allows residents to submit a request for service issues that is emailed directly to property management.

Incident Report

When something seems out of the ordinary, such as a possible break-in or vandalism to a property, residents have the ability to inform property management.

Event Calendar

Upcoming events are listed by the date in which they will occur with a link to more information. Once complete, they are automatically removed from the list.

News and Announcements

Let residents know the latest news and announcements as well as any newsletters you wish to post.

Suggestion Box

Residents can send any suggestions they may have to property management using a simple online form.

Frequently Asked Questions

Save time addressing the same questions over and over by posting answers to frequently asked questions in one convenient module.

Community Form

Let all residences of a community share common interests through a dedicated forum. Perfect for babysitting or parking spot rentals.

Board Member Login

Members of the board can login to review minutes of meetings and other information from a private page.

Training Support

e-Concierge comes with video tutorials to guide you through the necessary steps that allow you to manage the site yourself.

Send E-mail Notifications

This module allows you to quickly send news and announcements to residents of all or specific properties from a single e-mail.

Unlimited Properties

e-Concierge allows for multiple properties to be run from the same web portal at no additional cost.

Free 30 Day Trial

Try e-Concierge free for 30 days with up to 5 properties in your portfolio.
View our tutorials and learn how to set up users for each property and upload unlimited news, events and documents.
No credit card needed.

Pricing

e-Concierge Resident Web Portal

$39

per month

Frequently Asked Questions

How does it work?
E-Concierge is a stand-alone website hosted by Model Vision Studios with your own unique URL. We recommend adding a navigational link on your company website that directs the residents of your communities to the private login page for your e-Concierge web portal.

Each user is linked with their own property. When they log in, they are directed to a private site where specific pages for their building are displayed. The system allows each user the ability to change their own password.

E-Concierge is built on the WordPress CMS platform.

Can we update our own sites?
Absolutely. Once we set up your site with the properties you choose, you are free to upload documents and edit the data online from the back end of the site. Tutorial videos are provided to explain how to make the changes yourself.
What is the Events calendar?
Upcoming events are displayed by date with special pop-ups to show more information. When the event has come and gone, it is automatically removed from the list.
How do our clients contact us?
Contact information for the property management company is displayed in the footer of every page on your e-Concierge site.
Can forms be sent from the website?
Yes. Forms can be filled out and sent online. The information is sent to your corporate office with a confirmation email sent to the user. Images and other data can also be uploaded with the forms.
What is the purpose of the bulletin board?
Each property has a dedicated forum. Logged in users automatically have access to the forum for their location. It allows them to share posts with other residents. Topics can include babysitting, carpools, etc.

The forum can be moderated by your corporation.

What is your payment policy?
There are no set up fees. All subscriptions are paid monthly by PayPal or credit card.

Subscriptions can be cancelled at anytime. Your subscription is flexible and can be upgraded to include more properties or lowered if fewer properties are required.

e-Concierge Free Trial Registration

Contact Information

Company Information

Upload your logo.

Properties

Number of properties to include: