Introducing e-Concierge
For Property Management

e-Concierge is a web portal that provides an effective way for property management companies to engage with both its residents and board of directors for a given property.

Property Management has a special login that allows for the creation of users, upload of documents and updating the content on the site 24 hours a day, 7 days a week.

Everything you need is in one central location. e-Concierge comes with video tutorials to guide you through the necessary steps that allow you to manage the site yourself. See below for a full list of features.

Resident Login

Residents can login to a secure site to view up-to-date information and documents, submit online forms such as maintenance requests directly to property management, and interact with other building residents through a dedicated forum.

Board Member Login

Board Members are able to login to a central dashboard and view information on other members, committees, meeting minutes and important documents. Upcoming meetings and other events are posted with the ability for board members to RSVP.

Additional Features

Personalized Home Page

Each logged-in resident will be greeted with a welcome message displaying their own name for a nice personal touch.



Upload any number of important documents including legal notices, building by-laws and board meetings to be printed or downloaded by residents.

Maintenance Form

This feature allows residents to submit a request for service issues that is emailed directly to property management.

Incident Report

When something seems out of the ordinary, such as a possible break-in or vandalism to a property, residents have the ability to inform property management.

Event Calendar

Upcoming events are listed by the date in which they will occur with a link to more information. Once complete, they are automatically removed from the list.

News and Announcements

Let residents know the latest news and announcements as well as any newsletters you wish to post.

Frequently Asked Questions

Save time addressing the same questions over and over by posting answers to frequently asked questions in one convenient module.

Suggestion Box

Residents can send any suggestions they may have to property management using a simple online form.

Community Form

Let all residences of a community share common interests through a dedicated forum. Perfect for babysitting or parking spot rentals.

Send Group E-mails

This module allows you to quickly send news and announcements to all residents and/or board directors with a single e-mail.

Your First e-Concierge Web Portal is FREE!

View our tutorials and learn how to set up users and upload unlimited news, events and documents.


Single Property Site


per month

Five Property Sites


per month

Ten Property Sites


per month

Frequently Asked Questions

How does it work?
E-Concierge is a stand-alone website hosted by Model Vision Studios with your own unique URL. We recommend adding a navigational link on your company website that directs the residents of your communities to the private login page for your e-Concierge web portal.

Each user is linked with their own property. When they log in, they are directed to a private site where specific pages for their building are displayed. The system allows each user the ability to change their own password.

E-Concierge is built on the WordPress CMS platform.

Can we update our own sites?
Absolutely. Once we set up your site with the properties you choose, you are free to upload documents and edit the data online from the back end of the site. Tutorial videos are provided to explain how to make the changes yourself.
What is the Events calendar?
Upcoming events are displayed by date with special pop-ups to show more information. When the event has come and gone, it is automatically removed from the list.
How do our clients contact us?
Contact information for the property management company is displayed in the footer of every page on your e-Concierge site.
Can forms be sent from the website?
Yes. Forms can be filled out and sent online. The information is sent to your corporate office with a confirmation email sent to the user. Images and other data can also be uploaded with the forms.
What is the purpose of the bulletin board?
Each property has a dedicated forum. Logged in users automatically have access to the forum for their location. It allows them to share posts with other residents. Topics can include babysitting, carpools, etc.

The forum can be moderated by your corporation.

What is your payment policy?
There are no set up fees. All subscriptions are paid monthly by PayPal or credit card.

Subscriptions can be cancelled at anytime. Your subscription is flexible and can be upgraded to include more properties or lowered if fewer properties are required.